LivePerson
Live-Person is a company that offers smart solutions for customer engagement in real-time, With LivePerson, you can connect with your customers through AI-powered conversations on various channels, such as voice, messaging, B2C, B2B, HR, and ITSM.
Live Person helps you to:
– Transform your business with conversational AI, and leverage the power of natural language to provide personalized and efficient customer experiences across digital and voice channels.
– Optimize your resources and reduce costs, shift voice calls to messaging and other digital channels, and automate common tasks and inquiries with intelligent bots and LLM-based solutions.
– Gain insights from your data, analyze your conversational data to understand your customers’ needs, preferences, and emotions, and use them to make better business decisions and improve your outcomes.
– Empower your team with smart tools, equip your team with AI-powered tools and insights that help them focus on the most important interactions and tasks, and provide them with guidance and support.
Specification: LivePerson
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