LiveChat.com

LiveChat.com

Experience the next level of customer service and sales with LiveChat.com, a comprehensive platform designed to captivate customers and boost revenue. Preview LiveChat on your website effortlessly, capture leads seamlessly, and provide a superb customer experience. The platform combines AI chatbot automation, elegant product cards, and real-time tracking to transform website visits into sales opportunities.

Features:

• Message Sneak-Peek: Respond faster by previewing customer messages before they are sent.
• Canned Responses: Save time on repeated questions with quick, reusable responses.
• Chat Tags: Keep track of conversations by adding context-rich tags.
• Rich Messages: Engage customers with personalized, intuitive messages, buttons, and quick replies.
• File Sharing: Share screenshots, offers, and catalogs through drag-and-drop file sharing.
• Chat Archives: Easily find past conversations with robust filtering options.
• Inactivity Messages: Retain leads by asking for email addresses during inactivity.
• Notifications: Receive sound and visual alerts for new messages and chats.
• Chat Transfer: Seamlessly transfer chats among team members for efficient problem-solving.
• Chat Ratings: Gather valuable feedback to enhance the overall customer service experience.
• Agent Availability: Enable asynchronous communication, allowing customers to respond at their convenience.
• LiveChat APIs: Automate work and create custom integrations using the platform’s APIs.
• Messaging Channels: Reach customers wherever they are by utilizing multiple messaging channels.

Use Cases:

• Support: Resolve customer queries, create support tickets, and engage with a virtual agent.
• Marketing: Proactively initiate conversations, educate about products, and collect leads.
• Sales: Qualify and segment leads, create personalized offers, and boost sales.

Conclusion:

LiveChat.com empowers businesses with cutting-edge tools, AI automation, and seamless integration options, providing an unmatched customer service experience. Start a free trial today and witness the transformation of online visits into sales and customer satisfaction.